top of page
  • Improved the brand and profitability of Caribbean and US based entrepreneurs through one on one business coaching and consulting.

  • Upgraded the technical skills of Caribbean and International beauty professionals through the Caribbean Hair Loss Conference.

  • Allowed Caribbean entrepreneurs to strengthen their brand identity and improve profitability through the implementation of strategic systems at the Caribbean Entrepreneur Conference.

  • Upleveled the Exective Presence of Trinidad and Tobago based professionals through the Image Management and Professional Development Conference.

  • Steadily improved brand awareness of ZM Image Consultants from 2012 with the successful execution of over three dozen events and over 5000 clients.

  • Revolutionalized natural hair care and styling in Trinidad and Tobago, reaching over 20,000 men, women and children since 2012 through the Annual Natural Hair Health and Beauty Expo.

  • Improved the quality of the BG Trinidad & Tobago quarterly magazine from 2009-2012, increasing readership by over 75%.

  • Successfully completed and implemented the Crisis Communications Plan and supporting documents for BG Trinidad & Tobago and building awareness among staff both onshore and offshore.

  • Successfully managed NFM’s Corporate Communications Department gaining greater staff participation through effective internal communication strategies.

  • Updated NFM’s website, successfully launching an improved version that adequately reflected the business and products and services offered.

  • Initiated and planned NFM’s first Easter Bonnet Parade in 2008 which received high ratings by employees and guest, and set the tone for cohesion among management, staff and their families.

  • Planned and Coordinated NFM’s 2008 Long Service Awards Function and Dinner which was considered one of the best and well organized functions of the company that boosted employee morale.

  • Planned NFM’s 2007 Employees’ Christmas Lime which received high commendation by senior management and staff.

  • Editor of the first consumer tips magazine titled ‘Consumer Focus: 50 tips from 2006”, published by the Ministry of Legal Affairs, Consumer Affairs Division in March 2007.

  • Successfully improved communication between the internal and external stakeholders of the Consumer Affairs Division, Ministry of Legal Affairs through the implementation and execution of various communication programmes on television and radio and articles in the daily press in 2006 and 2007.

  • Functioned as team leader for World Consumer Rights Day Celebrations 2007 with hundreds of consumers marching through the streets of Port of Spain signaling to other consumers that ‘the POWER is yours to make every dollar count’. This was considered the largest WCRD Celebration in recent times.

  • Spearheaded eighteen public consultations throughout Trinidad and Tobago in 2005 on the Green Paper: Consumer Protection in the Information Age. The information gathered at these consultations was necessary for the drafting of new Consumer Protection Laws.

  • Organized five Bio-safety Public Consultations throughout Trinidad and Tobago in 2004 and 2005 educating consumers about issues relating to GMOs.

  • Increased the number of employees accessing the Health and Wellness Initiative at PCS Nitrogen Trinidad Ltd in 2003.

  • Revised Safety Manuals for Laboratory staff at PCS Nitrogen Trinidad Ltd in 2002, which made it easier for them to access information required.

  • Graduated as second best overall student in the 2001 A’ Level examinations at San Juan Secondary Comprehensive School and received acceptance to study Management Studies at the University of the West Indies at a time when tertiary education was not easily accessible.

  • Placed in the top ten finalists in the Guardian School Business Project 2000, where hundreds of students throughout Trinidad and Tobago wrote essays on various topics assigned. This boosted confidence among students as a 'non-prestige' school was among the winners.

     

     

Managing Director,
ZM Image Consultants Limited

​April 2012 - present

 

  • Manage the operations of ZM Image Consultants Limited across its three branches located in Trinidad and Tobago.

 

Policy and Corporate Affairs Analyst / Communications Advisor 
BG Trinidad & Tobago Limited

​October 2009 - November 2012

 

  • Assisted with the management of communications and brand within the Policy and Corporate Affairs Department.

  • Managed Crisis Communications both onshore and offshore.

 

 

Corporate Communications Officer
National Flour Mills Limited

​July 2007 - September 2009

 

  • Managed all the functions of the Corporate Communications Department.

  • Provided strong support to the Chief Executive Officer in ensuring that tasks related to the Company’s internal and external communications requirements are fulfilled.

 

Communications and Public Education Officer
Ministry of Legal Affairs

​September 2004 - June 2007

 

  • Designed and implemented the Strategic Integrated Marketing Communications Plan for the Consumer Affairs Division, Ministry of Legal Affairs.

  • Appeared on television and radio to present and discuss information on consumers’ rights and responsibilities and the Consumer Protection Laws available.

  • Wrote articles for the Consumer Tips Column in both the Express and Guardian Newspapers.

  • Voiced scripts for the ‘Focus on the Consumer’ segment aired on radio.

  • Planned, coordinated and organized several public consultations, seminars, workshops and internal events.

  • Researched and developed educational material in the form of newsletters, brochures and information booklets for the Ministry.

  • Conducted lectures and interactive sessions to primary and secondary school students and teachers, and community groups empowering them to make wise purchasing decisions and keeping them informed about their consumer rights and responsibilities.

  • Prepared strategies for dealing with work related issues in the electronic media and daily press.

  • Wrote speeches/briefs/speaking notes for the Minister and other senior government officials.

  • Liaised with various community groups for attendance at events and media for coverage of events.

  • Prepared project proposals for the sourcing of funds and project reports.

 

Graduate Trainee
UNESCO

​July 2004 - September 2004

 

  • Assisted the Secretary General with management of daily activities.

  • Prepared newspaper supplement on UNESCO funded programmes.

 

Student Assistant
University of the West Indies

​September 2003 - May 2004

 

  • Provided support to students utilizing the services of the STARRS Computer Laboratory, and assisted them with any technical problems encountered

 

Management Trainee
PCS Nitrogen Trinidad Limited

​June 2003 - August 2003.

 

  • Assisted the Head Nurse with the management of the Health and Wellness Initiative. 

     

Management Trainee
PCS Nitrogen Trinidad Limited

June 2002 - August 2002

 

  • Created new safety manuals and revised existing ones for use by Laboratory workers.

University of the West Indies

B.Sc. Degree, Management Studies and Sociology

Steve Harvey Success Institute

Certificate in Business Acceleration 

 

London Image Institute

​Advanced Certificate, Image Consulting and Professional Development 

Paragon Image Consultancy Training

Advanced Colour Analysis

 

Coaching and Positive Psychology Institute

Certificate in Personal Development Coaching

Illustra Business School

Certificate in Corporate Consultancy

 

World Trichology Society

Diploma in Trichology and Clinical Training

 

Taliah Waajid, Healthy Hair | Healthy Body

Certificate, Advanced Natural Hair Care and Styling

 

Institute of Training and Development

​Certificate, Public Relations, Events Management and Protocol 

 

Announcers' Broadcast Academy

​Certificate, Journalism for Radio, Television and Newspapers

 

School of Business and Computer Science

​Certificate, Writing Essentials for Corporate Communications 

 

TRAINMAR

​Certificate, Business Writing Skills  

 

Falck Nutec

Certicicate, Tropical Basic Offshore Safety Induction and Emergency Training (TBOSIET) Incorporating Helicopter Underwater Escape Training

 

 

 

RESUME

Achievements o​​
Work​
experience
Education
  • Computer Skills – Knowledge of Microsoft Word, Excel, PowerPoint and Publisher.

  • Communication Skills – Excellent oral and written communication skills.

  • Presentation Skills – Strong presentation skills with the ability to keep the audience interested.

  • Interpersonal Skills – Possesses excellent interpersonal skills which facilitate relating to others easily.

  • Team Building Skills – Functions effectively as a team leader and team player.

  • Organizing Skills – Exceptional organizational skills; attention paid to details.

  • Time Management Skills – Excel at multitasking in a fast paced environment, completing projects within time constraints. 

 

 

Skills
Languages

English

 

Anchor 1
 
  • Executive Presence Training, by Diane Craig of Corporate Class Inc, Ontario Canada (March 2016)
  • Master Coaching Techniques for Image Consultants, by Lynne Marks of London Image Institute at the AICI Global Conference (August 2015)
  • Executive Presence Workshop by Mirella Zanatta of Corporate Class Inc at the AICI Global Conference (August 2015)
  • Stylin' Specs - Let's Focus on this hot accessory Workshop by Wendy Buchanan of Perceptions Eyewear at the AICI Global Conference (August 2015)
  • Mastering Natural Hair Care and Styling Workshop with Darrius Peace of MyHairAintNappy.com (September 2012)
  • Crisis Management, Media Telephone Responder and Relative Responder training with London based firm Regester Larkin. (September 2010/September 2011)
  • Leadership workshop titled ‘Leading from where you are’, with International Leadership Consultant, Peter Garrett. (March 2010)
  • Greening the PR Practitioner, hosted by PRATT with Maria Gergova, President of the International Public Relations Association. (January 2010)
  • Managing Crisis Communications in a Volatile Environment, hosted by IABC T&T with Damon Leon, Managing Director of Genero Communications. (February 2009
  • Engaging Employees during Uncertain Times. IABC webinar held by Alison Davis, owner and CEO of award winning employee communication consultancy Davis & Company. (October 2008)
  • GLOBAL FINANCIAL MELTDOWN: Challenges and Strategies for Business Communicators When the Crisis Hits Home, hosted by IABC T&T with Ronald Harford, Chairman of Republic Bank Limited, Dominic Beaubrun, CEO of CNMG and Hyacinth Guy, Director of HRMATT. (October 2008)
  • Leveraging Social Media for Effective Corporate Communications. IABC webinar held by David Meeran Scott, Bestselling author of The New Rules of Marketing and PR. (October 2008)
  • Fattening your idea file hosted by IABC T&T with Anthony Watkins. (June 2008)
  • EAP Supervisory Training held at National Flour Mills Limited by Ian Quamina of Families in Action. (April 2008)
  • Performance Management Training held at National Flour Mills Limited by Patricia Leacock, Human Resource Officer. (November 2007)
  • Quality Awareness Training – Quality Leadership held at National Flour Mills Limited by Voldis Forde: Quality Consultant. (October 2007)
  • Supervisory Training - Basic Supervisory Competencies held at National Flour Mills Limited by Yvette Maynard-Greenidge, Human Resource Manager. (July 2007)
  • Ushering for the ‘Differently-abled’ held at the Ministry of Legal Affairs, Consumer Affairs Division by representatives from the Blind Welfare Association. (2006)
  • Protocol Training held at the Ministry of Legal Affairs, Consumer Affairs Division by representatives from the Ministry of Foreign Affairs. (2005)
 
 
Other Training
bottom of page